Cancel a Client for a Group Appointment

Clients are occasionally going to need to miss a group session for one reason or another. You can cancel a Group Appointment for a single member.

❗️IMPORTANT! If any client within a group appointment (reoccurring or not) has to cancel, all edits and additions need to be completed and saved to the group appointment before any cancellations are made.

👉 Jump To [Cancel a Client - Group Appointment] [Helpful Tips]

Cancel a Client - Group Appointment

1. Navigate to Schedule.
2. Locate appropriate Group Appointment for the specific client you need to cancel.
   
    
3. Open the appointment window.
4. Click the 3 dots in lower right corner.
   
    
5. Select Cancel this Appointment.
6. Select the Cancel Reason Code.

The appointment for this specific Client will turn red, telling you that their appointment has been canceled, but the remaining Clients will still be scheduled. 

Helpful Tips

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