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Boost Employee Profile vs User Account

Carrie Boogaart
Updated

In Boost, not every employee needs the same type of setup. 

Some people need an employee profile so they can be scheduled and billed for the services they provide, while others need a user account so they can log in and work in the system. Depending on the role, an employee might need one, the other, or both.

 

👉Jump To [Employee Profile vs User Account] [Examples]

 

Employee Profile vs. User Account in Boost

Employee Profile 

  • Required for anyone who is providing client services.

  • Stores employee details (availability, service items, compliance items, etc).

  • Enables scheduling and billing for that employee.

  • How To Add Employee Profile 

User Account

  • Required for anyone who needs to log into Boost.

  • Grants access to manage schedules, documentation, billing, intake, or other system functions.

  • How To Add Boost User Account & User Permissions

 

Questions to ask yourself when deciding

  • Does this employee provide client services? 

    • Yes - Create them an Employee Profile.

    • No - They do not need an Employee Profile.

  • Does this employee need to access Boost?

    • Yes - Create them a User Account.

    • No - They do not need a User Account.

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Examples

Depending on your organization’s setup and role definitions, these examples may vary.

  • Clinical Directors
    • Do they provide Service? YES - Create Employee Profile
    • Do they need Boost Access? YES - Create them a User Account
  • BCBAs
    • Do they provide Service? YES - Create Employee Profile
    • Do they need Boost Access? YES - Create them a User Account
  • Psychologists
    • Do they provide Service? YES - Create Employee Profile
    • Do they need Boost Access? YES - Create them a User Account  
  • OT, PT, and ST Clinicians
    • Do they provide Service? YES - Create Employee Profile
    • Do they need Boost Access? YES - Create them a User Account
  • RBTs
    • Do they provide Service? YES - Create Employee Profile
    • Do they need Boost Access? NO they typically view their schedule and run their sessions in Hi Rasmus
  • Intake Teams
    • Do they provide Service? NO
    • Do they need Boost Access? YES - Create them a User Account
  • Scheduling Teams
    • Do they provide Service? NO
    • Do they need Boost Access? YES - Create them a User Account
  • Billing Teams
    • Do they provide Service? NO
    • Do they need Boost Access? YES - Create them a User Account
  • Auth Teams
    • Do they provide Service? NO
    • Do they need Boost Access? YES - Create them a User Account
  • Administrators
    • Do they provide Service? NO
    • Do they need Boost Access? YES - Create them a User Account
  • People Ops Teams
    • Do they provide Service? NO
    • Do they need Boost Access? YES - Create them a User Account
  • HR or Training Teams
    • Do they provide Service? NO
    • Do they need Boost Access? YES - Create them a User Account 

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